Does your company have a policy on cross training? How about you? I learned early in my management career the pain of not cross training as follows:   

• The scurrying to discover what the position was responsible for

• How the work would be distributed to our team that was already stretched to the limit

• The further difficulties of putting a job description together quickly and making plans to hire a replacement while trying to make the time to cover for it in the first place

• Etc.

 

When cross training is not followed in an organization the list of problems goes on and on.

How do you plan for cross training? What benefits have you discovered of implementing a good system of cross training?

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